Retailers use artificial intelligence Improved Customer Experience

Artificial Intelligence is becoming commonplace across major industries and retail is no exception. Eventually the retail industry is looking for ways to keep up with the times. And many companies have started implementing artificial intelligence technology across the entire product and service cycle. From assembly to post-sale customer service interactions. Major retailers such as Walmart, Sephora, Walgreens, and Macy’s are using AI to enhance customers’ experiences.

How do they do so?

AI Applications in Retail  hardware giant Lowe’s uses small robots to give directions. And help customers navigate a large hardware store. Walgreens is using technology to track the spread of flu. Based on the locations of customers picking up prescriptions so they can alert customers to the flu activity in their area .

Another example is makeup company Sephora, which now uses AI technology in many of its stores to scan customers’ faces. And help them choose the perfect shade of blush, lipstick, or eyeliner without having to test multiple products. Meanwhile, a Walmart store in New York is becoming the “store of the future” by incorporating the latest AI technology. The store’s smart cameras will have the capability to alert workers when items are out of stock. And even let them know when a bunch of bananas has gone bad.  Providing a Customizable Retail Experience Artificial intelligence is being used for everything. From preparing packages in warehouses to enhancing security to creating a customized experience for consumers.

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 VSBLTY Groupe Technologies Corp

One company that is delivering solutions to retail and security is VSBLTY Groupe Technologies Corp. (CSE:VSBY) (OTC:VSBGF). VSBLTY is at the forefront of making AI work in the retail space, developing innovative facial recognition software and interactive digital screens that will provide retailers with a multitude of AI features. VSBLTY’s VisionCaptor content management system brings interactive messages to any digital screen and provides insights on customer demographics and emotional states, allowing engagement with consumers in real time.

By commanding guests’ attention with dynamic digital displays, custom content can be provided based on what the display camera “sees,” while gaining valuable insights in real time. Through engaging digital assets such as animations, photos, videos, and multimedia content, VSBLTY software creates a complete customer experience through digital displays, which can be utilized in transit hubs, entertainment and sports venues, grocery stores, drug stores and, really, any retail environments. What’s more, VSBLTY’s VisionCaptor can be integrated with other technologies, including RSS feeds, QR codes, and Bluetooth.

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